We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to
personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology. To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the www.blackdogreserve.com
TERMS AND CONDITIONS
All users of this site agree that access and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Purchasing items under false pretenses is illegal. **You must be of legal age, 18 or older, to purchase all items available on this website. Black Dog Reserve does not tolerate credit card fraud or identity theft. Black Dog Reserve will use all resources necessary to locate and press criminal charges against individuals guilty of fraud.
LIMITATION OF LIABILITY
Black Dog Reserve shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Black Dog Reserve has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
We accept the following methods of payment: Visa/MasterCard/AMEX/Discover. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
Your credit card will be billed upon order check out and customers will receive an invoice via email.
ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Black Dog Reserve reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Black Dog Reserve signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
Black Dog Reserve shall automatically charge and withhold the applicable sales tax.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information, Black Dog Reserve shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Black Dog Reserve has the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Black Dog Reserve shall immediately issue a credit to your credit card
account in the amount of the incorrect price.
All orders will be prepared to ship within 72 hours of your order confirmation. All US orders are shipped via USPS or FedEx. Once shipped, your order can take up to 5-10 mailing days to arrive to you depending on your location. Shipments may not be completed during weekends or national holidays. Black Dog Reserve does not assume any responsibility for lost packages, damaged packages, or stolen packages.
**NOTE: Black Dog Reserve does not have control over shipment carrier delivery methods. Shipping, product, and service pricing for over the phone orders may vary.
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Black Dog Reserve disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Black Dog Reserve does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that
the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Black Dog Reserve does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
USE OF SITE
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Black Dog Reserve or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
ALL SALES ARE FINAL. Black Dog Reserve does not accept any returns or exchanges on product unless defective. An item with a cosmetic default is not considered defective. If product is defective and you require a return or exchange please contact us via email or phone: 304) 917-3772 and speak with a Black Dog Reserve Sales Representative directly. Any return or exchange requests must be made within 14 days of order delivery confirmation. Black Dog Reserve reserves the right to deny any return/exchange requests.